Shipping & Delivery

All Ocasoo pieces are made to order with meticulous attention to detail. Each garment is individually hand-tailored and carefully prepared before dispatch, ensuring that every piece meets our exacting standards of quality and craftsmanship.

Please allow 10–14 business days for production and processing before shipment. This timeframe ensures that each piece receives the dedicated attention it deserves. Once your order is ready and dispatched, you will receive a confirmation email with detailed tracking information.

Domestic Orders (Egypt)

Orders within Egypt are shipped via our trusted local courier partners, ensuring reliable and efficient delivery. Your items will typically arrive within 1–3 business days after dispatch, depending on your specific location within the country.

International Orders

International shipping is available worldwide through our global logistics network. Estimated delivery time is 5–10 business days, depending on your destination and local customs procedures. We work with reliable international carriers to ensure your order arrives safely.

Please note that international customers are responsible for any duties, taxes, or import fees that may apply upon arrival in their country. These charges are determined by local customs authorities and are separate from your order total.

Premium Packaging

Each piece is wrapped in our signature Ocasoo packaging, thoughtfully designed for both protection during transit and an elevated unboxing experience. Our packaging reflects the same attention to detail and quality that goes into every garment.

Made to Order Policy

Because every garment is created specifically for you using premium materials and craftsmanship, returns are not accepted unless the item is faulty or damaged upon arrival. This ensures that each piece maintains its exclusivity and quality standards.